🧡When will you ship my order?
Orders placed for in-stock items usually ship within 2-4 business days from order placement. Orders placed on Fridays, holidays or on weekends will begin processing on the following business day. Items ordered together may ship separately.
🧡How long will it take to arrive to my international address?
Shipping times vary for each desitination.*DELIVERY TYPICALLY TAKES 10-25 DAYS DEPENDING ON THE COUNTRY*
🧡How much does shipping cost?
We offer free shipping on all orders $100 and over.
Orders below $100 being shipped costs a flat rate of $5. The specific costs will be adjusted base on the actual weight from $5-$20.
We will take all the freight, duty, taxes and associated fees.
🧡Do you ship to my country and where is my order shipped from?
Apart from North America, we ship to Europe and Oceania too. If you are not sure with your country, please contact us for confirmation.
We have warehouses in Guangzhou and will build ones in US/EU. Your parcel will be dispatched by different warehouses depending on the product category.
🧡How do I track my order?
You'll be sent a shipping confirmation email once your order leaves our warehouse. You can also check your order status at any time at Track My Hype Order
You can check your order history to get your tracking information, or contact us here and we'll be happy to help.
🧡Lost or Missing Package
You have up to 10 days after an item is marked as delivered to report your missing package. Dormify is not responsible for lost packages reported beyond 10 days post-delivery. Please ensure that you provide a valid shipping address that is attended and will be monitored during the day if your mail area is not secure.